What are my payment options?

We have many payment options available when you check out. You can use:

• Credit card (Visa, MasterCard, Diners Club, Amex)
• Discovery Miles
• eBucks
• SnapScan
• Zapper
• EFT Bank Transfer

If you would like to pay part or all of your order with a voucher, that is an option both on the “Cart” page as well as on the “Checkout” page.

Our bank details for EFT Bank Transfer payments are:

FNB (First National Bank)

• Account name: Yuppiechef Online
• Account number: 624-6821-4467
• Branch code: 201109
• Type: Cheque / Current
• Swift code: FIRNZAJJXXX

Your reference number for an EFT payment will be your YC order reference number e.g. YC123456

Can I pay using a debit card?

Yes, if your Debit card has a CVV number and an expiry date, as well as a Visa, Mastercard, Diners Club or American Express logo, you can use it to make your payment.

What is a CVV number?

The CVV Number (Card Verification Value) on your credit card or debit card is a 3 digit number on VISA® and MasterCard® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code that appears on the front of the card.

How do I pay using a credit card?

When you select credit card as the payment option on the checkout page, you will be directed to a secure payment page where you can enter your credit card details. This process is safe and secure. Our payment gateways only use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

Is paying by credit card safe?

We know this is a worry for some folk, especially first-timers. But, yes, they're safe. All credit card transactions take place on a secure page (your address bar display a lock icon or appear green, depending on your browser) Our payment gateways only use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

How do I pay via EFT?

Once you have selected EFT as your payment option at the checkout click "order and pay now". The next page will have all our bank details for you to make the payment. If you have already passed this point then you will receive an order confirmation email once you have selected EFT as your method of payment. This email will have our banking details or refer to bank details listed above.

Please email your bank-generated proof of payment to [email protected]. We will only process your order once your payment reflects in our FNB bank account. Please use your order number (e.g. YC123456) as your payment reference — and be sure to double-check it's entered correctly to avoid delays.

Can I place an order and pay only when collecting or on delivery?

Unfortunately not. All orders must be placed and paid for online before an order can be processed in our warehouse.

Can I part pay?

• You can part pay with eBucks and pay the balance by credit card or EFT.
• When using Discovery Miles, you can part pay with your miles and pay the balance by credit card.
• You cannot part pay with your credit card and pay the balance via EFT.