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Video Playback Issues

Why aren’t the videos playing?

It could be that the device you are using does not meet the minimum requirements, or your internet connection might be too slow to handle the video streaming.

Minimum device requirements for Cooking School videos


  • High-speed internet connection
  • An up-to-date operating system (Windows / MacOS)
  • A modern, updated browser (Google Chrome or Firefox)


  • Wifi or High-speed mobile data connection
  • iPad, iPhone
  • Samsung Galaxy S-series phone or Galaxy Tab or Galaxy Tab
How can we help? e.g. How to track my order

Still a bit stumped? Send us an email or call 0861 702 4969.

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