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Collections & Delivery

Delivery Times

How long should my order take to be delivered? Shipping times are based on product status:   In stock, can ship immediately:... View more.

In Collections & Delivery

Why might your order be delayed?

We’re taking a conservative approach with our delivery estimates for the time being, while some parts of our supply chain are still... View more.

In Collections & Delivery

Delivery Charges

We're proud to offer free delivery to your door on orders over R450 in South Africa. We deliver by courier to your door throughout South... View more.

In Collections & Delivery

International Shipping

Do you deliver internationally? Unfortunately not. We're sadly no longer able to ship products internationally in a viable,... View more.

In Collections & Delivery

PostNet Collections

How do PostNet collections work? At Checkout, select the "Collect from selected PostNet store"  as your delivery option Using... View more.

In Collections & Delivery

Safety precautions we’re taking to fight the spread of Covid-19

We’re following specific protocols to prevent the spread of coronavirus, and keep our teams, our couriers and our customers safe.... View more.

In Collections & Delivery

Order Tracking & Delivery

Where is my order? Go to  Your Orders  and select the relevant order from your list of current and previous orders will... View more.

In Collections & Delivery

Order Collections

Can I collect my order? You choose to collect your order from one of our stores in Cape Town or Joburg by selecting the "Collect from... View more.

In Collections & Delivery

Can the courier call before delivery?

Unfortunately our couriers do not call before delivering. However, as soon as we dispatch your order we will send you an email with the... View more.

In Collections & Delivery

Products Shipped Directly from Suppliers

Some of the items that we stock are either very large, heavy or require specialist handling. We ship these directly to you from our... View more.

In Collections & Delivery

Grouping Orders & Packaging

Can you ship my order in different boxes? We do not ship a single order into multiple, separate boxes. If you would like the orders shipped... View more.

In Collections & Delivery

International Customs and Duties

  As of 30 September 2019, we no longer offer international shipping We're sadly no longer able to ship products... View more.

In Collections & Delivery

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