Help Center

Ask a question, browse popular help topics or contact customer service.

Order Collections

Can I collect my order?

You can from our warehouse in Cape Town. Please select the "I will collect" option on the checkout page.

How will I know when to collect my order?

When your order is ready for collection, we will send you an email to let you know. Collection orders cannot be picked up before this email has been sent.

Where and when can I collect my order?

Once you have received an email from us which notifies you that your order is ready, you can collect from our warehouse:

2 Tifosa Park
Bell Crescent
Westlake Business Park
Cape Town

Our collection hours are:

Monday - Friday 09h00 - 17h00
Saturday: 08h00 - 13h00 
Excluding public holidays

GPS Co-ordinates: S34.079189, E18.437772

Still a bit stumped? Send us an email or call 0861 702 4969.