Absolutely! Our physical retail stores aren't showrooms or concept stores, but fully functional retail shops with thousands of products to buy.
We stock thousands of different products in our stores, but because of the limits of physical space (which is relatively new to us!) each store only holds a selection from our much bigger online range. Customers can, however, pay in store for anything that we sell online and have it delivered to their homes, or choose to come and collect it from the store when it is ready.
As soon as each store is granted a liquour license we are able to sell alcohol from that location.
Yes, our pricing and special offers are identical no matter which Yuppiechef channel you choose to shop through.
Yes, Rand amount vouchers and percentage vouchers that you have received from Yuppiechef can be redeemed in stores, provided that they haven’t expired. Check your voucher balance.
Yes! We have hired fantastic store teams who spend more than a month in intensive training at Yuppiechef HQ learning about every part of the business, and shadowing the different teams. They should know the answers to most of your Yuppiechef-related questions, and they have a hotline to the right people to help with the rest.
They also have extensive and varied foodie backgrounds, so the chances are pretty good that they can help with that soufflé recipe too.
Yes, there is free wifi in the store and also computers for you and a staff member to look up products and information. You can also scan product QR codes on your mobile phone to instantly look up product information and customer reviews online.
If we have everything from your order available in our warehouse (the product pages will say “in stock, can dispatch immediately.”) your order should be ready for collection at a Yuppiechef store within 24 to 48 hours of payment if you live in Cape Town and 48 to 72 hours if you live Johannesburg, Durban and Pretoria. However, to avoid a wasted trip it is important to wait to receive the email that lets you know that your parcel has arrived at the store.