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Yuppiechef Willowbridge FAQs

Will I be able to buy actual products from the Yuppiechef Willowbridge store?

Absolutely! This won’t be a showroom or concept store, but a fully functional retail shop with over a 1,000 products to buy.

Will everything you sell online be available in the Yuppiechef Willowbridge store?

We will stock thousands of different products in the store, but because of the limits of physical space (which is new to us!) it will still only be a selection from our much bigger online range. Customers will, however, be able to pay in the store for anything that we sell online and have it delivered to their homes, or choose to come and collect it from the store when it is ready.

We don’t have a liquor license at our Yuppiechef Willowbridge store, so no alcohol sales from there just yet.

Will the pricing be the same in the Yuppiechef Willowbridge store as it is at Yuppiechef.com?

Yes, our pricing and special offers will be identical no matter which Yuppiechef channel you choose to shop through.

Can I use a voucher I received via the website to shop in your Yuppiechef Willowbridge store?

Yes, Rand amount vouchers and percentage vouchers that you have received from Yuppiechef can be redeemed in the store, provided that they haven’t expired. Check your voucher balance.

Will you be opening Yuppiechef stores in Johannesburg? (or Durban / Knysna / Bloemfontein…?)

We hope that our first store is a big success and it is the start of more to come throughout South Africa. At this stage we don’t have firm plans for where or when future stores will open, but you will be the first to know!

Why did you choose to open a store in Cape Town first and not Johannesburg?

Although Yuppiechef HQ is in Cape Town, our Willowbridge store is about 40km away, making it far enough from us to give us all the challenges of being in another city, while still being close enough to hop into a car and drive there should we need to.

Will the Yuppiechef Willowbridge store do product demos?

The store does have a functioning cooking and coffee area to show-off the products, but we will have to experiment over time with what is most useful and engaging for customers.

Will the Yuppiechef Willowbridge staff be able to help me with my Wedding Registry? (or monthly subscription / lost password / cheese soufflé recipe…?)

Yes! We have hired a fantastic store team who spent more than a month in intensive training at Yuppiechef HQ learning about every part of the business, and shadowing the different teams. They should know the answers to most of your Yuppiechef-related questions, and they have a hotline to the right people to help with the rest.

They also have extensive and varied foody backgrounds, so the chances are pretty good that they can help with that soufflé recipe.

Does the Yuppiechef Willowbridge store have Wifi?

Yes, there is free wifi in the store and also computers for you and a staff member to look up products and information.

If I buy something online and choose to collect it from the Yuppiechef Willowbridge store, how long will it take to get there?

If we have everything from your order available in our warehouse (the product pages will say “can ship immediately”) your order should be ready for collection at Yuppiechef Willowbridge within 24 hours of payment. However, to avoid a wasted trip it is important to wait to receive the email that lets you know that your parcel has arrived at the store.

What are the opening hours for the Yuppiechef Willowbridge store?

The store will be open Monday to Saturday, 9h00 to 18h00, and Sunday 9h00 to 17h00.

You can find us at the Pick n Pay end of the mall, in Shop 19.

Contact details and address for Yuppiechef Willowbridge

Shop 19, Willowbridge
39 Carl Cronje Drive
Tyger Valley, Cape Town

Email: willowbridge@yuppiechef.com
Tel: 021 200 5935

Still a bit stumped? Send us an email or call 0861 702 4969.

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