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Voucher Terms & Conditions

1. Types of Vouchers

1.1. Purchased Vouchers

1.1.1. Gift Cards

“Gift Cards” refer to physical credit card style cards that customers purchase for someone else as a gift. These are available from us in-store and are purchased in fixed, Rand value amounts, e.g. R200 — we activate the card and load a voucher amount (Rand value) onto it.

1.1.2. Gift Vouchers

“Gift Vouchers” refer to electronic vouchers that customers purchase online for someone else as a gift. These are delivered to the recipient as an email or a print-at-home card. These are available from us online, or from an approved payment partner, and are purchased in fixed, Rand value amounts, e.g. R200.

1.2. Promotional and Marketing Vouchers

We have two types of promotional / marketing vouchers:

  1. a promotional fixed amount discount, e.g. R100 off (fixed voucher), and
  2. a promotional percentage discount, e.g. 10% off (percentage voucher)

2. Voucher Restrictions

Please read the promotional material carefully.

3. Redeeming a Voucher

Learn how to redeem a voucher online and in store.

4. Checking a Voucher Value or Balance

Visit www.yuppiechef.com/giftcard to check your balance.

5. Refunds on Returns

We cannot refund in cash, purchases made with a marketing or promotional voucher. We will either reinstate the used voucher with a limited extension of the expiration date or issue you with a new one in line with our Returns Policy.

Yuppiechef Online (Pty) Limited reserves the right to change any of these Terms and Conditions from time to time.

Still a bit stumped? Send us an email or call 0861 702 4969.

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