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Christmas Gift return

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Wendy Pienaar | 31 Dec 2015 in Shopping (Category closed) | 1 Response

Hi, we received a Christmas gift which we already have. We have the box that it was shipped in with a order number on it. Is it possible to exchange it for another item? Is it possible to do this without letting the person who gave the gift know, don't want any hurt feelings or to seem ungrateful. Thanks

1 Answer

Evan T. answered on 02 Jan 2016

Hi Wendy. Apologies about the delayed response. We're more than happy to facilitate an exchange or refund for you - as sensitively as possible of course. Feel free to contact [email protected] and one of our customer service team members will assist you with the necessary details...

Take care
Evan

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