The 2012 SA eCommerce Awards

If you drove past Yuppiechef HQ yesterday you might have heard some whoops, cork pops, high fives and happy noises. This is because at about ten o’clock in the morning the results of the 2012 SA eCommerce Awards were announced.

The Annual South African eCommerce Awards have been designed to recognise and reward those South African websites that have demonstrated excellence in their use of the Internet as a platform for eCommerce.”

We were delighted to learn that we’ve been awarded first place for Best eCommerce Store and Best Shopping Process and we’re also first runner-up for Best Design, Standards & Ease of Use. Exciting, hey?

The 20 short-listed eCommerce sites undergo a thorough assessment to gauge excellence levels in customer care, ordering process, product range, payment methods, design, marketing and more and people place orders using pseudonyms to test the shopping experience. Here’s how we fared.

Out came the champagne, on went our mirror ball and the Yuppiechef team gathered in the test kitchen to celebrate the win. While we are not particularly driven by awards, it is special to have been awarded best eCommerce store in the country for three consecutive years.

The Yuppiechef website is a pleasure to use with fast, accurate search results and crisp clear images. The site is informative and the ordering process is streamlined and efficient. The delivery experience is incredible, ensuring satisfied customers. Customer service is responsive and attentive whether it’s over the phone, email or online chat. We loved the mobile site.”

We don’t know where we’d be if it weren’t for all of the special folks who’ve put their faith in us, shopped with us, spurred us on with HelloPeter shout outs, sent us helpful feedback and made us smile with photos of pets enjoying our packaging. A big thank you from all of us to all of you.

The announcement has put a marvellous blast of wind into our sails as we head into the very busy Season of Jolly and we are excited as ever for things to come. For a trip down memory lane, here’s a sabrage video we made once upon a time…

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