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Collections & Delivery

Delivery Times

How long will my order take to arrive (within South Africa)? Shipping times are based on product status:   In stock, can ship...

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PostNet Collections

How do PostNet collections work? When checking out, select the city and a branch where you want the order delivered. When the order is...

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International Shipping

Do you deliver internationally? Yes, we ship to: Namibia Mauritius Botswana Zambia Make sure you change your delivery...

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Order Tracking & Delivery

Where is my order? Go to  Your Orders  and select the relevant order from your list of current and previous orders will...

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Can the courier call before delivery?

Our couriers do not call before delivering. However, as soon as we dispatch your order we will send you an email with the tracking details so...

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Order Collections

Can I collect my order? You can from our warehouse in Cape Town. Please select the "I will collect" option on the checkout page. How will...

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Grouping Orders & Packaging

Can you ship my order in different boxes? We do not ship a single order into multiple, separate boxes. If you would like the orders shipped...

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International Customs and Duties

Do I have to pay Customs and Duties? Yes, most people ordering goods from outside their country will be liable to pay Customs and VAT on...

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