Help Center

Ask a question, browse popular help topics or contact customer service.

Collections & Delivery

Delivery Times

How long will my order take to arrive (within South Africa)? Shipping times are based on product status:   In stock, can ship... View more.

In Collections & Delivery

PostNet Collections

How do PostNet collections work? At Checkout, select the "Collect from selected PostNet store"  as your delivery option Using... View more.

In Collections & Delivery

International Shipping

Do you deliver internationally? Yes, we ship to: Namibia Mauritius Botswana Zambia Make sure you change your delivery... View more.

In Collections & Delivery

Order Tracking & Delivery

Where is my order? Go to  Your Orders  and select the relevant order from your list of current and previous orders will... View more.

In Collections & Delivery

Can the courier call before delivery?

Our couriers do not call before delivering. However, as soon as we dispatch your order we will send you an email with the tracking details so... View more.

In Collections & Delivery

Order Collections

Can I collect my order? You choose to collect your order from one of our stores in Cape Town by selecting the "Collect from Yuppiechef"... View more.

In Collections & Delivery

Grouping Orders & Packaging

Can you ship my order in different boxes? We do not ship a single order into multiple, separate boxes. If you would like the orders shipped... View more.

In Collections & Delivery

Festive Season Delivery Schedule 2017

Festive Season Order Cut-off Dates Like you, we really want to make sure that your orders arrive in time to spoil your loved one this... View more.

In Collections & Delivery

International Customs and Duties

Do I have to pay Customs and Duties? Yes, most people ordering goods from outside their country will be liable to pay Customs and VAT on... View more.

In Collections & Delivery

Delivery Charges

We're proud to offer free delivery on orders over R300 in South Africa. We deliver by courier to your door throughout South Africa.... View more.

In Collections & Delivery
Close