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Voucher Terms & Conditions

1. Types of Vouchers

1.1. Purchased Vouchers

1.1.1. Gift Cards

“Gift Cards” refer to physical credit card style cards that customers purchase for someone else as a gift. These are available from us in store and are purchased in fixed, Rand value amounts, e.g. R200 — we activate the card and load a voucher amount (Rand value) onto it.

1.1.2. Gift Vouchers

“Gift Vouchers” refer to electronic vouchers that customers purchase online for someone else as a gift. These are delivered to the recipient as an email or a print-at-home card. These are available from us online and are purchased in fixed, Rand value amounts, e.g. R200.

1.2. Promotional and Marketing Vouchers

We have two types of promotional / marketing vouchers:

  1. a promotional fixed amount discount, e.g. R100 off (fixed voucher), and
  2. a promotional percentage discount, e.g. 10% off (percentage voucher)

2. Voucher Restrictions

Please read the promotional material carefully.

3. Redeeming a Voucher

Learn how to redeem a voucher online and in store.

4. Checking a Voucher Value or Balance

Visit www.yuppiechef.com/giftcard to check your balance.

5. Refunds on Returns

We cannot refund in cash, purchases made with a marketing or promotional voucher. We will either reinstate the used voucher with a limited extension of the expiration date or issue you with a new one in line with our Returns Policy.

Yuppiechef Online (Pty) Limited reserves the right to change any of these Terms and Conditions from time to time.

Still a bit stumped? Send us an email or call 0861 702 4969.

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